Privacy Policy

Logiclux is a fashion clothing brand operated through the official website logiclux.com. We highly value the significance of your personal data and always place user privacy and the security of personal data as our top priority. This Privacy Policy is formulated to clearly explain the ways we collect, process, store and safeguard your personal information, as well as the legal rights entitled to you. We kindly advise you to read and fully understand this policy prior to using our products and services.

I. Applicable Scope

This Privacy Policy governs all processing activities of your personal data when you purchase products or access services via Logiclux official website (www.logiclux.com), official customer service email channel (customer@logiclux.com), and other affiliated service platforms (collectively referred to as the "Service Platforms").
Special Reminder: This policy does not apply to any third-party websites and services. When you are redirected from our Service Platforms to an external third-party platform, the collection and utilization of your information shall comply with that third party’s privacy policy. We bear no legal liability or responsibility for third-party data practices. We strongly suggest you carefully review the privacy terms of such third parties.

II. Collection & Utilization of Personal Information

(I) Categories of Collected Information

Basic Account Registration Data: When you register an account on our Service Platforms, we will gather your phone number, email address and other necessary details. These data are used for account creation, identity authentication, login support, and delivery of important notices including order updates and account security reminders.
Order Transaction Data: When you place product orders on our Service Platforms, we collect your full name, delivery address, contact number, payment details and other transaction-related information. Such data is required to arrange shipment, complete payment settlement and communicate order-related matters with you when necessary.
Browsing & Usage Behavior Data: To continuously upgrade user experience and deliver more personalized services, we collect your browsing records, search history, platform usage duration and shopping preferences on our platforms. This type of data is usually non-directly identifiable. We conduct anonymization and de-identification processing before applying it to data analysis and service optimization.
Device & Access Log Data: When you visit our Service Platforms, we may collect your device model, operating system, IP address, browser version and access timestamp. These details ensure normal operation of our services, assist in troubleshooting technical issues and prevent cyber security risks.

(II) Purposes of Information Utilization

We use your personal information to supply products and services, covering order processing, logistics delivery and after-sales support. We will send service notifications such as order status changes and activity reminders; you may adjust subscriptions to marketing notifications at any time via platform settings.
We continuously upgrade platform functions and optimize website content, including recommending matching products according to your browsing and shopping preferences.
We perform data analysis and market research to better understand user demands and improve overall brand competitiveness.
We will comply with applicable legal regulations, and may also use your information when necessary to protect the legitimate rights and interests of you, our company and relevant third parties.

III. Information Storage & Security Protection

(I) Information Storage

Your personal information will be stored on our internal servers or servers of authorized third-party service providers, with primary data storage located in the United States.
We set reasonable retention periods according to the type and application purpose of each piece of information. After the retention period expires, unless otherwise required by law, we will delete, anonymize or properly dispose of your personal data.

(II) Information Security Measures

We adopt industry-standard security technologies and management systems to protect your personal information, including data encryption, access permission control and regular security audits. These measures prevent unauthorized access, misuse, disclosure, modification or damage to your data.
We provide professional information security training for all employees, clearly define their data processing authorities and obligations, and only allow authorized staff to access your personal information within the minimum necessary scope for their duties.
Despite strict protective arrangements, the internet environment contains inherent uncertainties, and we cannot guarantee absolute security of your information. In case of data leakage or other security incidents, we will immediately take remedial actions and promptly notify you and relevant regulatory authorities in accordance with legal requirements.

IV. Information Sharing & Disclosure

We strictly promise that we will never sell your personal information to any third party.

V. Your Legal Rights

You hold the following rights regarding your personal information:
  • Right to Inquiry & Access: You may log into the Personal Center on our Service Platforms to view your registration details, order records and other personal data. For further detailed information, please contact our customer service team at customer@logiclux.com.
  • Right to Correction: If you discover inaccurate personal information, you have the right to request correction. You may edit information independently via platform functions or seek assistance from customer service.
  • Right to Deletion: Within legal scope, you may apply for deletion of your personal information, such as when data is no longer required for services or you withdraw your consent. Deletion requests can be submitted through our customer service channels.
  • Right to Withdraw Consent: You may withdraw your consent to information collection and utilization at any time, but this may affect partial service functions. After consent withdrawal, we will stop collecting relevant data, while previously completed processing under your original consent remains valid.
  • Right to Account Termination: You may apply for account cancellation following official platform procedures. After account cancellation, we will delete or anonymize your personal information in compliance with regulations, unless otherwise legally stipulated.

VI. Protection of Minors' Personal Information

We attach great importance to the privacy protection of minors. If you are under 18 years old, you may only use our services with consent from your legal guardian. We will not actively collect extra personal information from minors. If guardians discover unauthorized collection of minor’s data, please contact us via customer service email customer@logiclux.com, and we will handle the issue properly and promptly.

VII. Policy Updates & Announcements

This Privacy Policy may be revised and updated in line with legal requirements, business development and technological progress. The updated version will be published on our Service Platforms, with the release date as its official effective date. We will inform you of policy changes via website announcements, pop-up reminders and other official channels. Your continued use of our services indicates your acceptance of the revised Privacy Policy.

VIII. Dispute Resolution

If you have any questions or disagreements regarding this Privacy Policy, please contact us via email: customer@logiclux.com. We will reply and provide solutions within 15 business days.
If disputes cannot be resolved through friendly negotiation, you may submit litigation to the competent court under the jurisdiction of logiclux.com.
We are fully committed to safeguarding your privacy and personal information security. Your trust is our biggest motivation. Thank you for your understanding and support towards logiclux!